MCW Link's Privacy Policy — Your Data, Our Responsibility

MCW link (mcwlink.app) is a platform trusted by millions of users across Bangladesh. We understand how valuable your personal information is to you. That's why MCW link's Privacy Policy is built on complete transparency — so you always know exactly where you stand.

This Privacy Policy explains what types of information MCW link collects, how that information is used, how it is kept secure, and how you can manage or control it.

By using the MCW link website or app, you agree to this Privacy Policy. This policy covers our Terms & ConditionsRead alongside.

Mcw link collects several types of information, which can be grouped into the following categories:

As part of the KYC (Know Your Customer) verification process, we may request a copy of your national ID or passport and proof of address. This information is collected in compliance with international anti-money laundering regulations.

MCW link collects information through several methods. Each is described in detail below:

• Registration Form: Information you provide when opening an account is collected directly.
• KYC Verification Process: Information is collected from documents submitted for identity verification.
• Automated Tracking: When you use MCW link, certain information is collected automatically through cookies, log files, and pixels.
• Payment Processing: Payment-related information is collected at the time of deposit or withdrawal.
• Support Contact: Information provided during live chat, email, or phone interactions is retained.
• From Third Parties: Relevant information may be verified with payment providers or anti-fraud agencies.

MCW link uses your information only for the purposes listed below:

• Account Management: To complete registration, login, and account verification.
• Service Delivery: To ensure smooth operation of gameplay, betting, and payment processing.
• Security Assurance: To prevent fraud, money laundering, and unauthorized account access.
• Legal Obligations: To meet the requirements of relevant regulatory authorities.
• Service Improvement: To analyse data and enhance your gaming experience.
• Customer Support: Our support team uses your information to resolve your issues as quickly as possible.
• Promotional Communications: To send you bonus offers and updates with your consent (you can unsubscribe at any time).
• Responsible Gaming: To identify unusual gaming patterns and provide appropriate support where needed.

MCW link never sells your personal data to third parties. However, limited information may be shared in specific circumstances:

• Payment Processor: Necessary information is shared with trusted payment gateways to process deposits and withdrawals.
• Security Partners: Limited information may be shared with designated security agencies for fraud prevention purposes.
• Legal Authorities: We are legally required to provide data in response to a court order or a valid request from a government authority.
• Technology Partners: Server hosting and cloud service providers operate under strict confidentiality agreements.

MCW link uses industry-leading security technology to protect your data. Our multi-layered security framework is outlined below:

• 256-bit SSL/TLS Encryption: All data exchanged between your browser and our servers is transmitted in encrypted form.
• Two-Factor Authentication (2FA): Adds an extra layer of security to your account at login.
• Firewall Protection: Advanced firewall and DDoS protection systems remain active at all times.
• Regular Security Audits: An independent team of third-party experts regularly audits the security of our systems.
• Restricted Access: Only authorized personnel have access to specific data.
• Data Backup: Your data is regularly backed up to secure servers.

The mcw link website uses cookies — small text files stored on your device that help improve your browsing experience. We use three types of cookies:

• Essential Cookies: These cookies are essential for login sessions and security. Disabling them will prevent the site from functioning properly.
• Analytical Cookies: These cookies help us understand which pages are visited most and by how many users — insights we use to improve the quality of our site.
• Preference Cookies: These cookies remember your language preference, theme settings, and similar choices.

You can manage cookies at any time through your browser settings. Please note that disabling essential cookies may affect the availability of certain mcw link features.

MCW link does not retain your data longer than necessary. Retention periods vary depending on the type of data:

Once the retention period expires, your data is securely deleted or anonymized.

As a member of mcw link, you have the following rights over your personal data:

MCW link strictly prohibits registration for users under 18. We take dedicated measures to protect minors:

• Date of birth is verified at the time of registration.
• Age verification is mandatory as part of the KYC process.
• If a minor is identified, the account is closed immediately.
• Parents can use parental control software to prevent their children from accessing mcw link.

MCW link may update this Privacy Policy from time to time. When changes are made:

• Important You will receive advance notice of any significant changes via your registered email or mobile number.
• The date of any policy change will be clearly stated at the top of this page.
• Continued use of mcw link following any changes will be taken as your acceptance of the updated policy.
• For significant changes, your consent may be requested again.

For any questions, complaints, or requests regarding your data or our Privacy Policy, please contact MCW link through the following:

Our dedicated privacy team works five days a week to handle data protection concerns. All requests will be resolved within 30 days of receipt.